Return Policy

NO REFUNDS. EXCHANGE for STORE CREDIT is valid within 14 days of purchase.
If over 14 days passed we cannot honor you store credit or exchange.

Merchandise eligible for return MUST be unused/unworn with all tags attached.

All purchases are FINAL.

Non-returnable items:

  • Gift cards
  • Newspapers or magazines
  • Personal care items
  • Discounted or sale items

To complete your return, we require a receipt or proof of purchase.

Returns (if applicable)

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your item. If approved, then your return will be processed, and a store credit will automatically be issued to you for use within 12 months at our Brooklyn shop or online store.
If you’re experiencing difficulties using or have not received a store credit, please contact us at shop@goosebarnacle.com.

Sale items (if applicable)

Sale purchases are final. Only regular priced items may be returned.

Shipping

To return your product, mail to: 91 Atlantic Ave, Brooklyn NY 11201. You will be responsible for paying all shipping costs on returned items. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.